Empowering digital learning…

Automate IT adminstration processes

Manage student and staff devices

Track fees and payments

Automate software deployments

Integrate with core school systems

Administer network accounts

Communicate with parents and students

We help you streamline the administration of your student ICT program so you can focus on what matters most:
driving digital adoption.

Service Management

Create support cases, deploy software packages, track warranty claims and keep students and parents informed on the status of their repairs. A powerful yet simple workflow for high volume school support desks.

Device Management

Manage your portfolio of laptop and tablet computers. Track the status of warranty and insurance plans and streamline IT stocktakes and device audits with Active Directory integration and detailed user and service history records.

User Management

Manage profiles and accounts for all of your staff and students, including their assigned devices. Store electronic contracts and permission forms, track students' ICT eligibility status and communicate with parents and staff via SMS and email.

Financial Management

Assign program and service fees to students and track their payment status against customisable rules-based payment schedules. Effortlessly follow-up on overdue fees by automatically sending parents pre-filled B-Point payment links.

Delivering scalable solutions for fast-growing Queensland schools

A major Northern Gold Coast school was dependent on several Microsoft Access databases and Excel workbooks to track their devices, support cases and student eligibility. As the school continued to grow, so did the impact of manual data entry and back-office processing. Using OrchestrateIT, the school was able to automate their core financial management, contract management, device management and user management processes to realise improved service lead times and faster revenue collection. The school has doubled their enrolment with virtually no uplift in back-office FTE.

IT Management

The Executive dashboard gives you a bird's eye view of your IT function. At a glance you can identify process bottlenecks, revenue collection statistics, ageing devices, helpdesk response and resolution times and long-term trends in the services that staff and students are demanding. For even greater visibility over your data, OrchestrateIT seamlessly integrates with Microsoft PowerBI - a powerful self-service data analytics tool. Our data interoperability features also mean that you can connect OrchestrateIT to other upstream and downstream systems to automate processes and drive additional insights from your data.

Service Desk

Manage devices and students, assign devices to eligible students, create new support tickets and monitor open cases. Print service receipts for students or leverage our self-service kiosks to give your staff more time to focus on problem management. Our vendor dashboard gives contracted technicians insight into additional case information at the click of a button and allows them to specify the parts they have replaced on a touch screen tablet or kiosk. Our integration with Symantec Ghost Solution Suite allows self-service and automated software/image deployments.

Service Desk

Manage devices and students, assign devices to eligible students, create new support tickets and monitor open cases. Print service receipts for students or leverage our self-service kiosks to give your staff more time to focus on problem management. Our vendor dashboard gives contracted technicians insight into additional case information at the click of a button and allows them to specify the parts they have replaced on a touch screen tablet or kiosk. Our integration with Symantec Ghost Solution Suite allows self-service and automated software/image deployments.

Finance Office

Tracking students' payments and returned forms couldn't be easier. OrchestrateIT creates a bridge between the IT department and Finance Office to save time and facilitate efficient communication. Finance staff can assign program participation fees and service charges to students' accounts and track their payments against defined payment plans. With a user-friendly interface, the finance office can produce reports for uncollected payments, track students who haven't returned mandatory program contracts and process payments for service charges that have been assigned to students' accounts by the IT Department.

Try OrchestrateIT for Student ICT Programs

Contact us to learn more about how OrchestrateIT could power your school's student ICT program.